Store Pick up:
You may pick up your item at our store and save the shipping charges. Try it on and or inspect it to make sure that it’s to your complete satisfaction. If for any reason it’s not exactly what you were expecting (color, size or style) We’ll gladly re-order it (shipping extra) if not enough time to re-order, out of stock or you change your mind a store credit will be cheerfully offered. No cash refund (personalized, special cut, altered or with special embroidery are final sale) Final sale once it lives the store. (No exceptions)
If Shipped: You may return your item for a one time exchange for a different color or size within 10 days. (No cash refund or store credit)
Email us for return authorization number within 3 days. Drop it off at the post office or have it picked up by a courier within 10 days of receiving the item as per tracking record. Prepay shipping and write down the return authorization number on the outside of the package. Any packages with unpaid shipping or invisible authorization number will be unaccepted and returned to sender. No exceptions.
Please note: Item(s) must be returned undamaged and in original shape with original tags attached. All returned item(s) must be in a re-saleable condition, unworn and no sign of wear. When returning for an exchange, we cannot be responsible for item(s) that are damaged/lost/stolen during delivery so we suggest for you to purchase a delivery confirmation or tracking. Buyers are responsible for any shipping costs during the exchange process.
Final Sale Items
Used and altered items, items with detached tags, items that are mishandled by buyer, items that bears the smell of food or cigarette smoke, bomboniere/favors, hair accessories, purses, baskets, items on clearance or marked down, footwear and undergarments (socks, shoes, tights, crinolines).